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Airline Merchant Facility and Payment Gateway

 




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Airlines have very specific requirements when it comes to an airline merchant facility and payment gateway. The nature of booking air tickets online lends itself to a multiplicity of complications that make it essential for airlines to get and airline merchant facility and payment gateway that caters specifically for the airline industry.

Let's look at the various airline merchant facility and payment gateway elements and requirements that will make it easy and profitable for airlines.

1. Fraud
Airlines looking for an airline merchant facility and payment gateway need to consider the fact that airlines are one of the industries most highly targeted by fraudsters and organised crime. It would be stupid to run an airline booking engine and airline merchant facility and payment gateway without a fraud and risk screening product like PayProtector

2. Ease of use
The integration to the airline merchant facility and payment gateway means quickest time to go-live at least cost. I know of at least one airline that has closed before it opened largely due the delays in getting the booking engine completed and the airline merchant facility and payment gateway operational. The simplicity of the checkout experience is essential so it is easy for the customer to pay. It is also essential that there is an easy to use backoffice or administration area where users can be quickly and easily added and deleted and transactions viewed and reconciled.

3. More ways to pay
When choosing an airline merchant facility and payment gateway the more ways you as an airline can get paid, the better. On the checkout screen the customer must be offered ways to pay for his tickets and particularly localised solutions which will significantly increase the number of travellers for airlines.

4. Ways of processing
Airlines with an airline merchant facility and payment gateway can chose the ideal products to suit the specific airline needs. For customers paying on the website, PayWeb is ideal, so that the airline can process faxed or telephone booking, the credit card transactions can be entered on PayPoint online, and for travel agents or remote customers where bulk bookings are done remotely, a PayBill can be sent to the customer who clicks a link and pays online at his or her convenience.

5. Currency
Airlines with airline merchant facility and payment gateway are operating across a number of countries and currencies and airlines are compelled to quote in departing currencies which can be confusing and difficult to satisfy from a technical and logistical perspective. With PayFX airlines can quote in multiple currencies for the convenience of their customers and yet settle in their own currency.

6. Continuous availability
What is the point of having an airline merchant facility and payment gateway if its not up 24/7. People need continuous availability so that they can buy tickets any time of day or night and airlines can make money while their staff are sleeping. Only payment gateways that specialise in airline merchant facilities understand and satisfy the demands of continuous availability - every minute you are offline costs you in loss of earnings and competitive advantage.

7. Refunds
Airlines with an airline merchant facility and payment gateway need to be able to refund cancelled tickets easily through the back office. Just tick the box and refund the transaction.

8. Bank reconciliation
Airlines have hundreds or thousands of transactions a month which arrive in batches on the bank statement. airlines with an airline merchant facility and payment gateway must have an easy bank reconciliation function that shows all the transactions and how they tally with the bank batch reports.

9. Invoicing
Airlines with an airline merchant facility and payment gateway need to be able to send out a bill to invoice corporate and large ticket resellers. With a product like PayBill for airlines makes it easy for the airline to send out a bill in an email and get paid securely online with PayProtector and PayFX and 3D Secure if necessary. Simple and easy invoicing that is permanently stored in the transaction database for later reference.

10. Response times
The internet can be slow, particularly in developing parts of the world and timeouts and transaction drop-off-rates can be high resulting in lost sales. Make sure that your airline merchant facility and payment gateway has good internet response times for the authorisations to ensure maximum success of customer bookings.

So if you are looking for an airline merchant facility and payment gateway, choose an airline merchant facility and payment gateway that specialises in airline payment solutions.


Date Posted: 2010-03-01
Posted By: PayGate Payment Gateway
Listed under these Business Listing Categories: Financial services, IT Services & Products,

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