TELECOMMUNICATIONS: Mobile Data Represents Large Revenue Opportunity for Africa
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Mobile broadband is the biggest single revenue opportunity in Africa in the immediate and longer term, according to the results of a recent Industry Outlook survey commissioned by Informa Telecoms and Media. This resonates with InformaÂ’s forecasts that suggest that annual mobile data revenues in Africa will reach US$18.5 billion by 2016 accounting for 22% of the regionÂ’s total mobile service revenues as compared with 12% in 2011.
Informa Telecoms and Media commissioned the survey for AfricaCom 2012 and published the results in its Â“Africa Telecoms Outlook 2013: Seizing new revenue opportunitiesÂ” report last month.
Mobile data growth will power a number of revenue opportunities. The business case for 4G technology will emerge, according to 70% of the surveyÂ’s respondents, as the growth of mobile data services continues to accelerate. Giving mobility to broadband services will empower enterprises and especially SMEs to benefit from more mobile working thereby generating greater business agility.
Yet there remains a large constraint on the ideal of connecting Africa. Even the cheapest mobile phone is still not affordable for many there. There is a powerful message from InformaÂ’s survey: seven out of 10 respondents agreed that operators must use their buying power and distribution networks to make more devices available and device manufacturers need to make more affordable devices.
A central message from the survey is the need for mobile network operators (MNOs) to take notice of the changing demands and characteristics of its customers. Nick Jotischky, principal analyst for emerging market analysis at Informa Telecoms and Media comments, Â“There is more depth to a mobile operatorÂ’s customer base in Africa than two or three years ago and, for this reason, MNOs need to gain a greater insight into their customersÂ’ behavior and offer them services that match their individual needs and preferences. Using this insight to design new business models that combine an MNOÂ’s traditional capabilities (mobility, location) with Internet-style services (search, mapping) will enable a more compelling and personalized set of services to a wider variety of customer segmentsÂ”.
Business News Sector Tags: Telecoms|