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22 Oct 2014INSURANCE: MiWay Innovates in Speeding Up Hail Claims
Recent Gauteng Business News
This year, MiWay will harness email and SMS to proactively assist clients that have been affected by hail storms in the identified areas. This communication will include a link specific to each client and event. Anyone who has suffered hail damage will be able to skip the call centre queues and simply use the link to click through to the dedicated MiWay hail damage claims system available online and via mobile.
Upon lodging a claim, the client will receive a claim reference number and confirmation that the claim is queued for validation.
“This is just another way that MiWay is using technology to make our clients’ lives easier. In the unfortunate event of having to submit a claim, MiWay makes a potentially confusing and tedious process as hassle-free as possible,” says Otto.
MiWay is committed to making the client’s claims experience as straightforward as it should be. Once a claim has been lodged, the claims team will be in touch with clients regarding the claims process and the way forward.
MiWay also offers other methods of lodging claims to suit individual preferences:
1. Online self-service portal MiXpress
2. Mobile App – available for download from your app store
3. Phone – 0860 64 64 64
Business News Sector Tags: Insurance|
