Travel: SAA Moves to Central Terminal at OR Tambo International
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South African Airways’ (SAA) Domestic and International operations will move to the Central Terminal Building at O.R. Tambo International Airport (ORTIA) as of tomorrow, Wednesday, 1 April 2009.
SAA will operate all of its operations from this terminal, which has been renamed Terminal B by the Airports Company South Africa (ACSA). SAA’s International and Domestic operations will be combined in the new terminal and the airlines’ passengers will check in at this area irrespective of their destination. This will also include all of the services SAA renders to other carriers in Johannesburg. SAA’s domestic ticket sales desk has already moved to the terminal.
The advantages of combined operations are: · Easy access for SAA passengers from road and the airport parkade · Improved service to passengers · Easy orientation for the travelling public approaching the terminal and within the building. · Improved queue management and reduced congestion with better use of both domestic and international staff at one terminal · Improved aircraft on-time departure performance. The move is in response to changes at the airport where terminals will no longer be used exclusively to process international or domestic passengers.
By using facilities to process both international and domestic flights the airport will be able to maximise operational efficiencies and improve overall customer service. This way the reliance on airport construction will be reduced.
Business News Sector Tags: Travel|