CONTACT CENTRES: PCI Compliance Cardholder Data in SA Contact Centres
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Local technology solutions and people resources integrator, Intuate Group, has partnered with UK-headquartered, information security consultancy and Payment Card Industry Data Security Specialist (PCI DSS), Foregenix, to help Southern African contact centres significantly reduce their PCI scope and their risks, as well as associated costs, by removing cardholder data from the call centre environment.
The partnership enables Intuate Group to offer it clients FScout, Foregenixs market-leading cardholder data discovery solution, which enables clients to find and remove "rogue" cardholder data lying dormant in their systems, thus ensuring that companies are not inadvertently exposing this data. FScout also provides ongoing monitoring and assurances that no further rogue data is leaking into or from the environment.
Reduce Loss of Cardholder Data and Decrease Fraud
In an environment where there is the risk of data theft, we are pleased that with this partnership we can now offer our contact centre clients, as well as other clients handling cardholder data, a proven and innovative way to ease the burden of PCI compliance, says Mark Edwards, director of product and services at Intuate Group. We are delighted to be working with Foregenix and to deploy its FScout solution as a means to drastically reduce the potential loss of cardholder data and subsequent fraud.
Andrew Henwood, director at Foregenix, adds: PCI DSS is a complicated undertaking in a large business and Intuate Groups project management capabilities combined with our proven PCI DSS methodologies ensure a structured and long-term business-benefitting approach to compliance. Partnering with Intuate Group is key to FScout reaching many more of the organisations that are handling cardholder data, and easing their compliance headaches.
Business News Sector Tags: Call Centres|