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ENTERPRISE DEVELOPMENT: Enterprise Development Programme – from Start Up to Success


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Companies are often measured not only by their own success but their ability to accelerate the growth and sustainability of the industries they are active in. T-Systems Enterprise Development Programme in South Africa is no different and has contributed to the business growth and subsequent success of its South African partners.

Mthombo Managed Services (M-IT) and Tactical Software Systems (TSS) Managed Services are perfect examples of the success of the programme which speak volumes of not only of T-SystemsÂ’ commitment to its partners but also its ability to transfer skills which are based on globally benchmarked practices and technologies.

Directing Business Down the Right Path

T-SystemsÂ’ Enterprise Development Programme includes financial support towards training as well as mentorship and partnership with regards to steering and developing business in a sustainable and competitive manner.

M-IT, for example, has since its inception in 2000 grown from a startup with three employees to a company with over 200 engineers nationwide, specialising among others in contact centers, infrastructure, projects and managed services.

Parastatal arivia.kom and M-IT has since 2003 partnered on a number of prominent public sector projects. Additionally, in 2005 MI-T merged with EOH to form a black-owned listed company. EOH described the transaction with M-IT is an excellent example of true business transformation.

Subsequent to the acquisition of arivia.kom by T-Systems in 2010, the partnership has been fortified and the companiesÂ’ have more recently partnered on a major public sector implementation.

Says Sam Sibeko, operations manager at M-IT: “There is considerable skills transfer between MI-T and T-Systems which is undoubtedly indicative of our mutual interests and strong partnership. From MI-IT’s perspective it is important to be exposed to the methodologies of a global ICT company such as T-Systems which in turn enhances our own competitive advantage.”

“We look forward to our ongoing partnership with T-Systems and have already set plans in motion for a strong 2012 where we can continue to build not only our own business but also our relationship.”

TSS Understanding the Local Marketplace

TSS employs over 120 professional consultants and has in the last 14 years grown to offer critical business management services that span a vast array of disciplines such as SAP software implementation, outsourcing, consulting and Business Process Re-engineering and Workflow Process Modeling.

The company was also in a partnership with arivia.kom (from 2004) and the relationship has continued with T-Systems subsequent to the acquisition. Today, TSS and T-SystemsÂ’ relationship features a number of important public sector contracts.

“Our understanding of the demands of the local marketplace coupled with T-Systems’ global expertise is undoubtedly a winning formula. One of the biggest benefits of partnering with T-Systems is that the company enables you to fast-track your skills and expertise while also allowing you stand on your own when you are ready,” says Jehan MacKay, chief operations officer at TSS Managed Services.

“Going forward we will continue to grow both our businesses while working more closely on exciting, future projects.”

Comments Collin Govender, Vice President: Human Resources at T-Systems South Africa: “Our Enterprise Development Programme proactively works at enabling our partners to grow their businesses. Additionally, these partnerships also expose us to great local skills that strengthen our own service delivery to clients.

“It is therefore a two-way skills transfer process that ultimately enables our partnerships to go from strength-to-strength and improve our individual and mutual competitive advantage,” she says.

MI-T and TSS are undoubtedly testament to T-Systems South AfricaÂ’s Enterprise Development Programme which is not only characterised by past successes but also continues build on these milestones to strengthen and importantly create a platform for sustainability for years to come.

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