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03 Feb 2012BANKING: ATM’s Extend Reach Into Previously Unbanked Areas
Recent Gauteng Business News
“The area has always been serviced, but exceptional growth over the last few years highlighted the need for a dedicated branch to attend to the unique needs of our business and banking partners, clients and the ATM user community in the province.” says ATM Solutions’ Mpumalanga branch supervisor, Gerhard du Plessis, who initially joined the company as a field technician in 2007 and has over six years of experience in the field.
ATM Solutions Provide Accessibility to Thousands
With client relations executives, sales representatives, and dedicated technicians spread across the region, as well as administration and dispatching staff, the branch is well-equipped with all the necessary resources and skills to effectively monitor, maintain, troubleshoot and promptly support the region’s ATMs locally.
With a national footprint of over 4000 ATMs deployed and operated on behalf of eight of southern Africa’s major banks, Wayne Abramson, CEO of ATM Solutions, notes that the new branch is currently responsible for servicing about 300 sites in the Mpumalanga region, and provides a further platform to support our goal of making banking more accessible and affordable to the South African public. “Together with our banking partners, we continue to strive to financially include as many people as possible, particularly in developing and underserviced areas where communities have the most to gain from an extended banking footprint”.
The Dedication of ATM Solutions
Dedicated to run the Mpumalanga branch in line with ATM Solutions’ internal ethos of “Having fun... Making money... and Doing good,” du Plessis says that the team is committed to making each client feel valued. “Personal interaction based on service excellence, complete customer satisfaction and trust will continue to be the cornerstone of our service offering,” he concludes.
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