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Send  Share  RSS  Twitter  17 Oct 2011

VIDEO CONFERENCING: Video Conferencing Boosts Group Collaboration at Namport

 





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Namport relied on telephone conferencing until Vox Orion supplied a Polycom video conferencing solution with interactive whiteboards in 2009. With its two centres of operation over 800km of desert road apart, Namport relies on telecommunications to co-ordinate its activities and projects. Namport, the National Port Authority of Namibia, manages port operations at Walvis Bay and Lüderitz. It handles over 2.5 million metric tons of cargo per year, as well as offering a Syncrolift dry dock facility for ship repairs.

“Video has led to much better group collaboration,” says IT Systems Manager Henoch Gariseb. “Especially with a larger group, it is much easier to read body language and gauge the situation in the room. It has changed the whole way we conduct business, internally as well as with suppliers.”

Namport Using Video Conferencing for Interviews


Gariseb says Namport uses video conferencing for weekly team sessions, meetings and even job interviews. “When we’re interviewing someone in Lüderitz for a position in Walvis Bay, that extra personal interaction you get from video is critical,” he says.

Vox Orion has provided consistently professional service, says Business Applications Managers Gerhard du Plessis. “They completed the project on time and in budget, and their account manager visits us regularly to check in,” he says. “When there was a fault on the main device a couple of months ago we received great service from Orion – they swapped out the device and helped us to configure it.”

Video Conferencing Helping to Create Space in the Boardroom


Namport is now considering a mobile video conferencing solution that can be moved between offices, so that collaboration is not dependent on the main boardroom being available.

 
 
 
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