Search:  
Gauteng Business News
3124
VIEWS

Send  Share  RSS  Twitter  08 Sep 2011

ONLINE RETAIL: Mobile Shopping App Set to Shake Up the Retail Sector

 





Recent Gauteng Business News

A new mobile shopping app from leading point of sale (POS) solution provider DigiPoS “will do for retail what the ATM did for banking,” says SA General Manager Dione Le Roux.

Le Roux says the MobileShopper app, recently launched to consumers in the UK and now available for demo in South Africa, is a radical departure from the current approach.

“At the moment, retailers are mostly limiting their mobile presence to an optimised version of their website,” he says. “But if the customer is in store and the garment they want is out of stock in their size, your marketing is only going to frustrate them. What’s really useful is to let the customer use their mobile to check the stock levels in your other stores, then phone to reserve the item.”

The Benefits of a Mobile Shopping App


Allowing customer access to retail backend systems may seem a daunting prospect at first, says Le Roux – but the benefits in terms of increased turnover and customer loyalty can be immense.

“If your customer checks in to your mobile shopping app as they enter the store, you can offer them vouchers or other deals based on their personal shopping history,” he says. “Likewise if they’re scanning every item that goes into their basket, you can alert them to specials they might otherwise miss, at exactly the right time.”

An Evolution with the Mobile Shopping App


The move into mobile shopping apps marks a major evolution for DigiPoS, which has historically specialised in point of sale hardware and software. “We’ve recognised that the point of sale is moving away from the till,” says Le Roux. “If customers want the point of sale to be on their mobile phone, we need to make that happen. Stores can still control security in specialised packing and detagging areas, but these can be made a lot more pleasant for the customer than the old queue for the till.”

Importantly, notes Le Roux, the customer is in control of the mobile shopping app. “This is a 100% opt-in channel,” he says. “It enables relevant, tailored and timely personal marketing via a medium which is always on, always available and has a built-in purchase mechanism. It makes for highly measurable ROI.”

 
 
 
decor-and-furniturejane-shonfeldBusiness ProfilesHBC-Solutionsstudy-it-online
 
   
 
 
 
  Accomodation
Accommodation


Online Foreign Exchange
Foreign Exchange


Directory
Directory


Fax
Fax 2 Email


Finance
Finance


Furniture
Furniture


Casino
Online Casino


Restaurant
Restaurant


Auctions
Shop Online


Study IT
Study IT Online


Web design
Web Design


Weddings
Weddings


Work
Work from Home
 
 
 
 
 
Company News
 
 

 

© 2019 www.gbn.co.za. All rights reserved.

Daily Newsletter Subscription

 

Subscribe to the Gauteng Business News Daily News and information email (it's free).

Thank You
Your email address has been added.

Name:
Email Address: